Trillian reconnection problem
I use Trillian as my instant messaging client. It allows me to be signed in with both Yahoo and Microsoft messaging without having to have two clients running.
A problem I had been having with it was after waking my laptop from hibernation, the Microsoft connection would fail to reconnect. Yahoo would reconnect without problem, but Microsoft would keep trying for about 10 minutes before finally failing. If I did a Global Disconnect before hibernating and then a Global Reconnect after waking it up, then everything worked fine.
Well it worked fine providing I remembered to reconnect after waking up. This didn’t always happen, as my post a few days ago about my unexpected Plugoo message shows.
Looking at the logs for the MSN connection shows:
[20:46] *** Lost connection to network (Error Code: 10054).
[20:46] *** Reconnecting to MSN as “*****@********.com”
[20:46] *** Will attempt 10 connections with 60 second intervals.
[20:46] *** Failure resolving “messenger.hotmail.com”! Attempting to connect to a known server…
[20:46] *** Connecting to MSN as “*****@********.com”, attempt 1.
[20:46] *** Error while connecting (Error Code: 0). Disconnecting.
[20:48] *** Connecting to MSN as “*****@********.com”, attempt 2.
[20:48] *** Error while connecting (Error Code: 0). Disconnecting.
[20:49] *** Connecting to MSN as “*****@********.com”, attempt 3.
[20:49] *** Error while connecting (Error Code: 0). Disconnecting.
[20:50] *** Connecting to MSN as “*****@********.com”, attempt 4.
[20:51] *** Error while connecting (Error Code: 0). Disconnecting.
It appears that as the system comes out of hibernation, Trillian attempts to do a DNS lookup for messenger.hotmail.com. As the network connection hasn’t been re-established, the lookup fails and then it tries to connect to MSN using a different address. It never tries the lookup again and fails to get a response on the address it uses.
Checking the ip address for messenger.hotmail.com
nslookup messenger.hotmail.com
Server: xxxx.xxxxxxx.xxxxxx
Address: 192.168.1.3
Non-authoritative answer:
Name: dp.msnmessenger.akadns.net
Address: 65.54.239.20
Aliases: messenger.hotmail.com
This gave me the IP address 65.54.239.20 for messenger.hotmail.com
I then changed the entry for the MSN host in Trillian. In Trillian preferences, select Identities and Connections, select your Microsoft connection and press Change.
On the connection tab, I changed the host entry from messenger.hotmail.com to 65.54.239.20.
Since making this change, Trillian reconnects the Microsoft connection within a minute automatically after waking from hibernation.
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September 11th, 2007 at 8:21 am
I have no idea what you are talking about except I am intrigued by something here. I have a reduced browser open all the time, with at the side gTalk and Pownce (a new IM in beta stage that I am on). So would this Trillian control these two in one window? Maybe I’ll explore further with it. Also when I close my laptop Pownce signes off and I have to sign in again when I come back. Pownce is good in that we are all on all the time without invitation as in gTalk.
This is a whole new world to me this IM business.
regards
jmb
September 11th, 2007 at 8:53 pm
Hi jmb,
Microsoft Messenger and Yahoo Messenger are both instant messaging products more similar to gTalk than Pownce.
Trillian is a solution that lets you sign in to Microsoft, Yahoo and AOL’s instant messaging systems and ICQ with a single client. If you upgrade to the Pro version, you can also connect to gTalk as well.
Pownce isn’t something I got around to trying yet, so I don’t know if your sign in thing is something that’s supposed to happen.
Regards,
Ian
May 12th, 2008 at 2:58 am
Excellent! I’ve been having this same problem for ages, but couldn’t find a solution until now. I wish I’d have thought of this sooner. Thanks!
May 12th, 2008 at 5:49 am
You’re welcome. I’m glad it helped someone else. Ian